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AI ChatBot for Customer Conversations

Automate support and lead generation around the clock. Build chatbots without code for WhatsApp, RCS and your website, and hand over to a live agent whenever needed.

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  • Secure & Reliable
  • API & SDKs
  • 24×7 Support

Key features

Everything you need to run ChatBot at scale.

No-code flow builder

Design conversations visually with buttons, lists and conditions.

AI answers from your content

Let the bot answer from your FAQs, documents and website.

Live agent handoff

Pass the conversation to an agent with the full chat history.

Multi-channel bots

Deploy the same bot on WhatsApp, RCS, website chat and more.

Lead capture

Collect names, numbers and requirements and send them to your CRM.

Bot analytics

See resolved conversations, drop-offs and handoff rates.

How it works

Go live in three simple steps.

  1. Choose a template

    Start from a ready-made flow for support, sales or bookings.

  2. Train and customise

    Add your FAQs and documents, then adjust the flow in the builder.

  3. Go live

    Publish on WhatsApp, RCS or your website and monitor results.

Popular use cases

FAQ automation

Answer common questions about orders, pricing and policies instantly.

Lead qualification

Ask qualifying questions and route hot leads to sales.

Appointment booking

Let customers book, reschedule or cancel appointments.

Order tracking

Share order status and delivery updates on request.

For developers

Integrate in minutes

Use the TalkNest REST API, SDKs and webhooks to send messages from your app, website or CRM. Test safely with sandbox keys before going live.

  • REST API with clear documentation
  • SDKs for Node.js, Python, PHP and Java
  • Real-time delivery webhooks
Read the API docs
Example request202 Accepted
POST /v1/bots/support-bot/handoff
{
  "conversation_id": "conv_9fK2",
  "channel": "whatsapp",
  "reason": "refund_request",
  "assign_to": "support-team"
}

Frequently asked questions

Do I need coding skills to build a chatbot?

No. The visual flow builder lets you create chatbots without code. Developers can extend bots with our API and webhooks.

Can the chatbot hand over to a human agent?

Yes. When the bot cannot help, or the customer asks, the conversation moves to a live agent with full history.

Which channels does the chatbot support?

TalkNest chatbots work on WhatsApp, RCS and website chat, with more channels available on request.

Can the bot answer from our own documents?

Yes. Upload FAQs and documents or connect your website so the AI can answer from your content.

Works great with

WhatsApp Business API

Engage customers on the world's most popular messaging platform.

Learn More

RCS Business Messaging

Rich, interactive messaging with a brand-verified experience.

Learn More

Transactional & Marketing Email

Deliver personalized and automated email campaigns.

Learn More

Ready to Power Your Customer Communication?

Join thousands of businesses already growing with TalkNest.

Get Started Contact Sales
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  • Dedicated Support
  • Flexible Pricing
  • Global Coverage